Refunds or replacements may be requested within 14 days of product receipt. Be advised that JaiGieEse PhotoGraphics is not responsible for any problems with any item that are not directly related to printing, packaging andor shipping.
Be further advised that, when asking for a refund for any item offered by JaiGieEse PhotoGraphics, the purchaser is responsible for all return shipping costs. In the case of a requested replacement, JaiGieEse PhotoGraphics will cover return shipping costs for the replacement - IF it can be deduced that an error on the part of JaiGieEse PhotoGraphics prompted the need for a replacement.
Lastly, if and when a replacement is issued for any product, the original purchaser is responsible for the return shipping costs for the product needing replacement, and ALL said products MUST be returned to JaiGieEse PhotoGraphics, without exception.